top of page
Last Updated: January 12, 2026
Frequently asked questions
Enrollment & Access
Course Specifics & Requirements
Certificates & Professional Credits
Policies & Security
The process is automated and fast:
1. Immediately after checkout, you will receive a confirmation email from Wix.
2. Within minutes, you will receive an invitation email from Articulate Reach 360.
3. You must click the link in that Reach 360 email to create your account and access the training. Note: You can also download the "Access Instructions" PDF directly from your Wix checkout page for a summary of these steps. If you don't see the emails, please check your spam folder.
You will have access to the interactive training platform (Reach 360) for one (1) year from the date of purchase. However, the software templates and PDF resources included in your course are yours to keep. Additionally, the course videos are housed within our Private Member Groups on the Oxsen Learning website. You have lifetime access to these groups—you simply need to be logged into your free Oxsen Learning site account to view them.
If the Reach 360 link isn't working or you haven't received your invite, please email support@oxsenlearning.com. We will ensure you get into the platform as quickly as possible.
bottom of page